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GDPR Compliance Statement

Last Updated: May 22, 2026

1. Introduction

AustrivonTechPro is committed to protecting the privacy rights of individuals in the European Economic Area (EEA), United Kingdom, and Switzerland. This GDPR Compliance Statement explains how we comply with the General Data Protection Regulation (GDPR) when processing personal data of European users.

This statement should be read in conjunction with our Privacy Policy.

2. Data Controller

For the purposes of GDPR, AustrivonTechPro is the data controller responsible for your personal data.

Contact Details:
AustrivonTechPro
Level 14, Tower Two, Collins Square
727 Collins Street, Melbourne VIC 3008
Australia
Email: [email protected]

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information through our contact forms or subscribe to communications
  • Contract: When processing is necessary to fulfill our service agreements with you
  • Legitimate Interests: For business operations, fraud prevention, and website improvement
  • Legal Obligation: When required to comply with applicable laws and regulations

4. Your Rights Under GDPR

As a data subject in the EEA, UK, or Switzerland, you have the following rights:

4.1 Right of Access

You can request confirmation of whether we process your personal data and obtain a copy of that data.

4.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

4.3 Right to Erasure

You can request deletion of your personal data in certain circumstances, including when it is no longer necessary for the purposes for which it was collected.

4.4 Right to Restrict Processing

You can request that we restrict processing of your personal data in specific situations.

4.5 Right to Data Portability

You can request that we provide your personal data in a structured, commonly used, and machine-readable format, and have it transmitted to another controller.

4.6 Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

4.8 Right to Lodge a Complaint

You can lodge a complaint with your local data protection authority if you believe we have not complied with GDPR.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with the subject line "GDPR Request." We will respond to your request within one month, as required by GDPR.

We may need to verify your identity before processing your request. We will not charge a fee unless your request is manifestly unfounded or excessive.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Service delivery and customer relationship management
  • Legal, accounting, or reporting requirements
  • Dispute resolution and enforcement of agreements

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

7. International Data Transfers

As we are based in Australia, your personal data may be transferred outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Other legally approved transfer mechanisms

8. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data
  • Regular security testing and monitoring
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

9. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay, as required by GDPR.

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

11. Third-Party Processing

When we engage third-party processors to handle personal data on our behalf, we ensure they:

  • Process data only on our instructions
  • Implement appropriate security measures
  • Comply with GDPR requirements
  • Enter into data processing agreements with us

12. Changes to This Statement

We may update this GDPR Compliance Statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website with an updated "Last Updated" date.

13. Contact and Complaints

For questions about GDPR compliance or to exercise your rights, contact us at:

Email: [email protected]
Subject: GDPR Inquiry

If you are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.

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